外贸售后服务对话

时间：2021-01-14 12:07:40 外贸英语我要投稿

外贸售后服务对话

　　下面是小编搜集的外贸售后服务对话，一起来学习吧。

　　after-sale service 售后服务

　　a: good morning, sir. may i help you?

　　上午好，先生。我可以为您效劳吗?

　　b: yes. i'd like to speak to the manager, please.

　　我想见你们的经理。

　　a: i'm sorry our manager has been out. what can i do for you?

　　对不起，我们的经理出去了，我可以帮助您吗?

　　b: i bought a computer from your company the day before yesterday, but it doesn't work today.

　　我前天从你们公司买了一台电脑，可是今天就坏了。

　　a: so you are saying you turn on the computer and see nothing.

　　您是说您开机后，什么都看不见?

　　b: yes, it is so strange.

　　是的，就是那么奇怪。

　　a: from what you said, sir. i would say that you have a larger problem than just the monitor. it can be anything inside the computer.

　　先生，从您说的情况看，这不仅仅是显示器的问题，可能是内部的故障。

　　b: no matter what problem is, i need the computer to work.

　　不管是什么原因，我需要电脑工作。

　　a: i see, is there any way you could bring it in to be locked at? if not, our repaireman can come to you.

　　我明白。您能够将电脑送来给我们看看吗?

　　b: i would prefer if he comes here.

　　我倒宁愿他来。

　　a: no problem, sir.

　　没有问题，先生。

　　重点讲解

　　1.prefer something to something 选择某事物(而不选择他事物)

　　there's coffee or tea. which would you prefer?

　　有咖啡或茶，你喜欢哪样?

　　i prefer walking to cycling.

　　我愿意步行，不愿意骑自行车。

　　2.don't work 不好使;背谬;不工作

　　list all the places and people you could potentially work with if things don't work out.

　　如果万一事情没有成功，列出你所有有可能工作的`地方和人物。

　　you sit near people you don't work with but you have to hear them and see them all the time.

　　你身边的人与你的工作没有关系，但你每天无时无刻不听到他们的声音、看到他们的面孔。

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