职场英语:打电话订酒店
打电话订酒店的英语对话
Hello. Royal Imperial Hotel.
你好,皇家帝国酒店。
Oh, hello. I’d like to check availability and rates for a room.
你好,我想查一下有没有空房间还有房间价格。
When for?
您什么时间入住?
For three nights from tonight. Your best room please!
从今晚开始,总共三晚。请给我你们最好的房间!
All our rooms are the best! But…yes, we have one. It’s ?100 a night.
我们所有的房间都是最好的!不过……我们有一间特别好的。100英镑一晚。
Right. I work with Tom…Tom Darcy…his friend runs the hotel. I wondered if you could offer me a special rate?
好的,我的同事是Tom……Tom Darcy……贵酒店是他朋友开的。我想知道你们能不能给我一个优惠折扣?
Tom Darcy? No I’ve never heard of him. Sorry, it’s still ?100.
Tom Darcy?我从没听过这个人啊。对不起,价格还是100英镑。
Does the price include breakfast?
价格里面包含早餐吗?
Yes. We offer a full continental breakfast of toast, or bread, oh, and tea…or coffee….and cereal.
是的,我们提供全套的欧式早餐,有土司或者面包,噢,还有茶或者咖啡。还有麦片粥。
Oh. And do you have any business facilities?
好的。那你们有什么商务设施吗?
Well, we’ve got paper and pens.
我们有笔和纸。
I was thinking, internet, wi-fi… shoe-shine?
那你们有网络、wi-fi……或者擦鞋机吗?
Yes. We’ve got that.
是的,我们都有。
Good. And most importantly, is this a single room?
好的.,最重要的一点是,这个房间是单人房吗?
We’ve only got twin rooms.
我们只有双人间。
Twins? You’ve only got room for twins?
双人间?你们只有双人间?
No. We could take a bed out and just leave one in, if you want?
也不是,如果你一定要单人间的话,我们可以拿出一张床。
Oh that would be perfect. In that case, I’d like to go ahead and make a reservation please.那样最好了。这样的话我就可以给你们发确认函了。
Good. How would you like to pay?
好的,您想怎样付款呢?
订酒店时你需要确认的内容
Well done Anna for booking the hotel but I have a feeling Tom’s recommendation may not be as luxurious as he says. Let’s hear the phrases Anna used when booking a hotel: Hello, I’d like to check availability and prices for a room please. Does the price include breakfast? Are there any business facilities such as internet and wi-fi? I’d like to go ahead and make the reservation please. So the room is booked. I wonder what Mr Socrates will think of it? He’s a particularly fussy man as we’ll find out next time. Bye!
做得好,Anna成功地给老板订好了酒店。只不过我有种感觉,Tom推荐的这个酒店似乎没有他说的那么好。让我们再来回顾一下Anna订酒店的时候用到的句子吧:你好,我想查一下有没有空房间以及房间的价格。价格里面包括早餐吗?贵酒店有什么商务设施吗,比方说网络或者wi-fi?我可以给你们下确认函了。所以房间已经定好啦。不知道Socrates先生住得还满意吗?他可以是个很挑剔的人啊,我们下期来看看他的反应吧。再见!
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