职场英语接待必备口语
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许多规模较大的公司都会有一个接待员,我们通常称作前台(receptionist)。可不要小瞧这个职位,前台的工作也是复杂多样的`。而且有个好的前台对公司来说非常重要,因为前台是访客在公司接触到的第一个人,前台可是会左右客人对公司的第一印象哦。
rose 就是 modern office ltd。公司的前台,现在我们来看看她是怎样接待来访客人的吧。
dialogue 1
mr. hussein 与 rose 所在公司的销售经理 mr. shelli 预约在11:30会面,看 rose 怎样接待如约前来的 mr. hussein。
rose: good morning. can i help you?
mr hussein: good morning. is this modern office ltd.?
rose: yes it is。
mr hussein: i have an appointment with the sales manager at 11: 30.
rose: may i have your name, please?
mr hussein: hussein. omar hussein. i'm from the gulf trading company。
rose: let me see...ah yes, mr. hussein. please take a seat, mr. hussein. i'll tell the manager's secretary you are here。
(dials)
maria: mr. shelli's office。
rose: hello maria, this is reception. mr. omar hussein is here. he has an appointment with mr. shelli at 11:30.
maria: mr. omar hussein?
rose: yes, he's from the gulf trading company。
maria: oh, yes, that's right. i'll come and fetch him now。
rose: thanks. (replaces phone) mr. shelli's secretary is coming down now。
mr hussein: thank you。
maria: mr. hussein?
mr hussein: yes, that's right。
maria: i'm the sales manager's secretary. please come this way. i'll take you to his office。
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