商务电话技巧英语对话
在英语课堂中,对话将知识技能应用于生活,能培养学生的语言交际能力,所以导、听、读、说、练五字英语对话教学法是整个英语教学中的重要组成部分之一。下面是小编整理的商务电话技巧英语对话,一起来看看吧。
Inquiry 查询
Brian:Is this the Law Firm of A & B ?
请问是A&B律师事物所吗 ?
Operator:Yes,sir.how can I help you ?
是的,先生.您找谁?
Brian:I need to speak to an attorney regarding filing corporate govemance.
我要找一位专长报告上市公司管理方面的律师.
Operator:You would need to speak to Ms.Stevens.
您可以找Stevens女士.
Brian:Is she available?
她能接电话吗?
Operator:One moment,please,and I will connect your call.
请稍等,我给您转接.
电话销售 Telesales
Receptionist: Star Flooring, how may I direct your call?
Star地板材料公司。您找谁?
Mr. Lee: I'd like to speak to someone in the Purchasing Department.
我找采购部的人。
Receptionist: Hold, please.
请稍等。
Miss Philips: Purchasing, this is Amy Philips. May I help you?
我是采购部的 Amy Philips。请问您有什么事儿?
Mr. Lee: Yes, this is Mr. Lee of Widgets Manufacturing. I'm calling to let you know about our new line of ceramic tile.
我是Widgets Manufacturing的'Lee先生。我打电话来是问您推荐我们的新瓷砖。
Miss Philips: I'm sorry. You'll want to to speak to Betty King about that. She's out of the office until next week. May I ask her to call you?
对不起。您应该找Betty King.她出差了,下周回来。需要我让她给您打电话吗?
Mr. Lee: No, thanks. I'll try back next week.
不用,谢谢。下周我再打。
the Purchasing Department 采购部
ceramic tile瓷砖瓦
职场新人英语对话技巧
Annie: Good Morning. Let me introduce myself. My name's Annie Hall and I'm new here.
Peter: Pleased to meet you. I'm Peter Alan, assistant to the Personnel Manager. Welcome to our company.
你看,初次见面其实非常简单,就是三步曲:问候--介绍--对方回答。不过在不同的场合,步骤也不尽相同。
在正式场合中, 要用"Good morning/afternoon或How do you do",同时要"握握手"来显示你的诚意。当然不要忘了微笑一下,因为微笑是消除隔阂、沟通心灵的最好方法。
而在非正式场合中,比如年轻人之间或平时的聚会中,我们就可以放松一下,不单穿着随便,而且只需招手致意,问候语用简单的"Hi"或者 "Hello!"就可以了。
另外,作为新人,应该主动与同事交往,所以要先作自我介绍,除了"Let me introduce myself. My name's Annie Hall",你还可以说"Let me introduce myself. My name's Annie." 或者"I'm Annie. "
作完了自我介绍,Annie希望Peter能把她介绍给经理或其他人。我们来听听她是怎么说的:
Annie: Could you introduce me to the manager?
Peter: Of course. Ms. Hall. Mr. White, let me introduce you to Ms. Annie Hall, the new clerk in your department.
White: How do you do. I'm Alex White. We're going to be working together.
Annie: How do you do. I've been looking forward to meeting you, Mr. White.
她用了句型 "Could you introduce me to sb.?" 这显得很有礼貌。另外你还可以这样说:
1. I haven't met your managing director yet. (我还没有见到你们的总裁。)
2. I don't know anyone here. You'll have to introduce me.(这里的人我都不认识。您得给我作介绍。)
如果情况相反,需要你把某人介绍给其他人,下面的句子可以帮你这个忙:
1. Let me introduce you to our managing director. (请让我把您介绍给我们的总裁。)
2. I'll introduce you to our managing director. This is Mr. Johnson, our managing director.(我会把你介绍给我们的总裁。这是约翰生先生,我们的总裁。)
最后,还要记得初次见面时必不可少的一句话,就是"Nice to meet you.(见到您很高兴。)"每当对方报上姓名时,你一定要记得说这句话。当然用"Glad to meet you." 或"Pleased to meet you."也可以。
为了加深对方的印象,你还可以加上你对对方的赞扬:I've heard a lot about you. (久闻大名。)
得体的介绍和问候会给对方留下美好印象,但是你不能虎头蛇尾呀,告别也要无可挑剔。常用的告别语有:
1. It was very nice to have met you.
2. It was nice meeting you.
3. Hope to see you again.
第一天上班其实很简单哦!
基础的英语对话材料
乘客A: Excuse me, is this seat taken?
对不起,这个座位有人坐吗?
乘客B: No, I don't think so.
我想应该没有人。
乘客A: Thanks,I am waiting for the train at 9 o’clock to Shanghai.Where will you go?
谢谢,我在等9点到上海的火车,你去哪呢?
乘客B: What a coincidence! we are the same train.
真是太巧了,我们同一列火车。
乘客A: Really? What is your seat number?
真的吗?你座位几号?
乘客B: No.5 on the second row. And you?
第二排5号,你呢?
乘客A: I am on the third row, No.10.
我第三排10号。
乘客B: Could you please keep an eye on my luggage? I want to go to the washroom.
你能帮我照看下行李吗?我去下洗手间。
乘客A: No problem.
没问题。
乘客B: Thank you so much.
非常感谢。
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