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导游面试较常见的英语问题
在导游面试中,尤其是涉外导游的面试,英语交流能力是至关重要的。以下是一些导游面试中较常见的英语问题及建议的回答方式,欢迎参考。
导游英语面试句子:
.Why do you want to be a tour guide?
你为何想当导游呢?
.I want to be a tour guide because I like to travel and I also like meeting various kinds of people.
我想当导游是因为我喜欢旅游,也喜欢和各式各样的人接触。
.I think guiding Chinese tourists abroad would be very inter-esting.
我以为给到国外旅游的中国人当导游肯定很有意思。
.What courses have you completed at college?
你大学时学的什么课程?
. In adition to English,I have studied economics of tourism,tourist marketing, tourist psycology, tourist cultures,tourist etiquette science, guiding methods and techniques,vocational ethics of tourism, law of tourism, and so on.
除了英语外,我们学了旅游经济学、旅游市场学、旅游心理学、旅游文化学、旅游礼仪学、导游方法技巧、旅游职业道德与旅游法律等等。
. Have you learned any other foreign languages other than English?
除了英语,你还学过其他外语吗?
.Yes, I have learned a little French.
有,我们还学了一点法语。
.Were you taught by any foreign teachers?
有外教教过你们吗?
. Yes. Foreign teachers from the United States, Canada,England taught us English at college.
有,上大学不时有来自美国、加拿大、英国的外籍老师给我们上英语课。
.What are the responsibilities of a tourist guide?
导游的工作职责是什么?
.A tourist guide must be responsible for arranging and coordinating tour activities, and offering service of transportation, accommodations, sightseeing, shopping and entertainment.
导游员必须安排和协调导游活动,以及为旅游者提供交通、住宿、观光、购物和娱乐等等服务。
Dialogue A
(I= Interviewer 主试人 A= Applicant 申请人)
I:Hello,Mr. Li. Wont you sit down?
A:Thanks a lot.
I:Im Weimin Liu,the personnel manager.Nice to meet you.
A:How do you do,Mr. Liu?Im pleased to see you.
I:Now lets start with your identification. Please tell me your full name.
A:My full name is Ming Li.
I:Where do you come from?
A:I come from Guangxi Zhuang Autonomous Region.
I:How many people are there in your family?
A:There are five of us:my grandmother,my parents,and elder sister and me.
I:How do you get along with your sister?
A:We get along very well.She is one year senior to me. When I go home during holidays every year, we go boating and mountain climbing together a lot.
I:Do you think you are quite extroverted or introverted?
A:Well,I always enjoy being with a group of people and chatting with others. But when I come to be reading,I prefer to be by myself.On the whole, Im quite outgoing.
I: Why do you want to be a tour guide?
A:I like to travel and I also like meeting various kinds of people,so I think guiding Chinese tourists abroad would be interesting.
I:What courses have you completed at Beijing Institute of Foreign Languages for Tourism?
A:In addition to English,I have studied economics of tourism,tourist marketing,tourist psychology,tourist cultures,tourist etiquette science,guiding methods and techniques,vocational ethics of tourism,law of tourism, and so on.
I:Have you learned any other foreign languages other than English?
A:Yes,I have learned a little French and German as well.
I:What are the responsibilities of a tourist guide?
A:A tourist guide must be responsible for arranging and coordinating tour activities,and offering service of transportation,accommodations,sightseeing,shopping and entertainment.
I: Have you ever had any actual experience as a tourist guide?
A:I have a little experience.I guided a few groups of foreign tourist around Beijing last winter vacation.I showed them to the Great Wall,the Imperial Palace,the Ming Tombs,the Temple of Heaven,and the Summer Palace.
I:Then you may know that its hard work.
A:Yes,I know. But I dont mind working hard.
I: Have you sat for the National Examinations for Tourist Guides?
A:Yes,I have got a qualification certificate.
I:If we engage you as a guide in Overseas Department, which section do you expect to work in,Asian Section,or European Section, or American Section?
A:Id like to work in American Section,for my knowledge of America is better than that of the other continents.
I:Speaking of America, Id like to ask you a few questions.Which river is the longest one in America?
A:The Mississippi River.
I:Can you name some large cities in the U. S.?
A:New York,Washington,San Francisco,Los Angeles,Philadelphia,Boston, Houston, Chicago,only to mention a few among many.
I:What is the Yellowstone National Park famous for?
A:Its well-known for its natural geysters.
I:In which state is the Grand Canyon?
A:In Arizona.
I:There is a famous tourist attraction between the U. S.and Canada.What is it?
A:Niagara Falls.
I:Well, it seems to me that you wont fail to answer any questions. Now tell me when you can start to work here.
A:Ill come down to Guangzhou as soon as I receive my diploma and bachelors degree certificate next month. Perhaps some-where around July .
I:Is there anything you want to ask about?
A:No.I only wish that you could given me a definite answer to my application as soon as possible.If you fail to accept me,Ill have to secure a position elsewhere.
I:I see. Actually,I can give you a positive answer right here and now:tomorrow Im going to send a letter of acceptance to your institute.So you can go back to Beijing with ease.
A:Thank you,Mr. Liu,for your kind offer.
I:Well expect you here next month.See you then.
A:See you later.
常见问题及回答示例
What experience do you have as a tour guide?
回答时可以从个人经历谈起,比如介绍一次难忘的带团经历,强调自己在这次经历中如何克服挑战、提供优质服务。
What do you think are the responsibilities of a tour guide?
回答应涵盖导游的基本职责,如安排和协调旅游活动,为游客提供交通、膳宿、观光、购物和娱乐服务,并确保游客的安全和舒适。
示例回答:“A tour guide must be responsible for arranging and coordinating tour activities, and offering services of transportation, accommodation, sightseeing, shopping, and entertainment. Ensuring the safety and comfort of tourists is also crucial.”
How do you handle unexpected situations or emergencies during a tour?
这个问题旨在考察应聘者的应变能力和解决问题的能力。
示例回答:“In the face of unexpected situations, I remain calm and quickly assess the situation. I communicate effectively with tourists to explain the situation and provide alternative solutions. For example, if a tourist loses luggage, I would immediately assist them in reporting the loss to the relevant authorities and help them purchase necessary items until their luggage is recovered.”
Can you describe a time when you successfully resolved a conflict between tourists or between a tourist and a local?
这个问题要求应聘者分享一次成功解决冲突的经历,以展示其沟通能力和解决问题的能力。
示例回答:“Once, I encountered a conflict between two tourists over a minor issue. I listened to both sides patiently, understood their perspectives, and then proposed a compromise solution that both parties could accept. By maintaining a fair and objective attitude, I was able to resolve the conflict and restore harmony within the group.”
What foreign languages do you speak fluently, and how do you use them to enhance the tourist experience?
这个问题旨在了解应聘者的语言能力及其如何运用这些能力来提升游客的体验。
根据实际情况回答,如:“I speak fluent English and some basic Spanish. I use these languages to communicate with tourists more effectively, explain cultural nuances, and answer their questions in a way that they can understand and appreciate.”
How do you stay updated on current events and changes in the tourism industry?
这个问题考察应聘者是否具备持续学习和适应行业变化的能力。
示例回答:“I stay updated on current events by reading news articles, watching documentaries, and participating in industry conferences. I also regularly attend training sessions and workshops to learn about new trends and technologies in the tourism industry. This helps me to provide tourists with the most accurate and up-to-date information about destinations and activities.”
其他可能遇到的问题
除了以上常见问题外,面试官还可能根据应聘者的简历或面试表现提出其他相关问题,如:
Have you ever led a tour to a specific destination?
What strategies do you use to engage tourists and make the tour enjoyable?
How do you handle cultural differences and sensitive topics when guiding tourists?
在回答这些问题时,应聘者应保持自信、诚实和积极的态度,结合个人经历和专业知识给出具体、有说服力的回答。同时,也要注意语言表达的准确性和流畅性,以展现自己的英语交流能力。
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