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常用的打电话英语用语
用英语打电话包括学习一些特殊的短语,以及专注于倾听技巧。一些最重要的短语包括如何接听电话、如何询问他人、如何转机以及如何接收信息。下面为大家带来了常用的打电话英语用语,欢迎大家阅读!
接听电话
1.Hello,may I speak to Mr. Green?
你好,请叫格林先生接电话。
2.Yes,speaking.
我就是。
3.Whos speaking,please?
请问您是谁?
4.Mike is not available at the moment.
迈克现在没空接电话。
5.Im trying to catch Mike,please.
我想与迈克联络。
6.What time should I call back?
我应该何时再打来?
7.About 9:20.
大约九点二十。
8.Im sorry hes not in now.
对不起,他不在。
9.May I leave a message?
我可以留个口信吗?
10.Would you like to leave a message?
你愿意留口信吗?
11.Mr. Black is on another line now.
布莱克先生正在接别的电话。
12.Hold the line a moment,please.
请等一会儿。
13.Miss Chen is not in right now. She went shopping.
陈小姐现在不在,她去买东西了。
14.Will it be too late if I call around 8:00 tonight?
如果我在晚上八点左右打来会不会太晚?
15.Thats all right. We dont go to bed early.
没关系,我们不会睡得太早。
16.When will she come back?
她什么时候会回来?
17.Why dont you call back later this afternoon?
你何不今天下午再来电话呢?
18.Is Mr. Tang in?唐先生在吗?
19.No,hes at work now. 不在,他正在上班。
20.I want to place an overseas call to Chicago.
我想往芝加哥打一个国际长途。
21.Id like to talk to Mr. Wang,please.
我想跟王先生讲话。
22.Hes stepped out of the office for a little while.
他离开办公室刚一会儿。
23.When is a good time to catch him?
什么时候可以找到他?
24.In about 30 minutes. 大约半小时后。
25.Im sorry he hasnt come in yet.
对不起,他还没进来。
26.She is in a meeting until night.
她开会要开到晚上。
27.OK.I will try her back then.
好的,我到时再试试看。
28.Mr. Li is with someone right now.Would you hold?
李先生现在在会客。你可以稍等吗?
29.He is busy now.
他正忙着呢。
30.Peter cannot get to the phone right now.
彼得现在没办法接电话。
31.Peter is tied up at the present time.
彼得现在有事。
32.He is not able to take your call at the moment.
他现在没办法接你的电话。
33. Hello, thank you for calling McKay Insurance. This is Barbara Michaelson.
您好,感谢致电McKay保险。我是Barbara Michaelson,
34. Mediacom Entertainment, how may I help you?
通信娱乐,有什么可以为您效劳的吗?
35. Youve reached Electronics. This is Tad speaking.
您拨通的是Electronics,我是Tad,
36. Hello, Samantha Smith.
您好,我是Samantha Smith,
37. How may I direct your call?
您需要我帮您将电话转到哪里,
38. Would you please hold?
您稍等,请别挂。
39. May I transfer you?
我可以帮您转电话吗?
40. How may I help you today?
今天又什么我可以帮助您的吗?
情况一:如果是我们向对方打电话。
1.首先我们需要说明姓名或者说明要找的人
Id like to speak to John.我找约翰。
Is John in?约翰在吗?
Hello!This is Emma calling for John.你好,我是艾玛,我找约翰。
May I speak to John?我可以找约翰聊聊吗?
Is John available?请问约翰有空吗?
2.如果我们要找的人暂时不在,如果没急事:
Can I leave a message? 我可以留个话?
Will you please tell him to call me back later?你可以让他待会儿给我回个电话吗?
When will he be free?他什么时候有空?
3.如果我们要找的人暂时不在,如果有急事:
Its urgent.Could I have his mobile phone number? 我有急事,可以给我他的手机号码吗?
情况二:如果我们是接电话方。
1.接通后可以这样回应:
This is he. 我就是。记得女的要用 "This is she."
Hello!This is Emma speaking.你好!我是艾玛。
Speaking. 我就是。
电话的自我介绍时可千万不要用Im Emma
2.英语打电话问对方是谁,你可以说:
May I have your name please?请问您是哪位?
Whos that speaking?请问您是哪位?
不应该直接问:Who are you?
3.接通了他人的电话,而他人不在身边:
Sorry,he isnt in.抱歉,他现在不在这。
Hes not available right now.Can I take a message for you?他现在不在这,需要我帮你捎个口信吗?
Hes in the meeting.Would you mind calling back later?他在开会,你待会儿可以再打回来吗?
4.接通了他人的电话,他人在身边:
Can I put you on hold?你可以稍等下吗?
Hold on for a moment.请等一会儿。
5.接受对方留言时听不清楚, 希望对方重复:
Say Again, please? 再说一次好吗?
Can you repeat again, please? 能不能请你再重复一次?
Pardon? 请再说一次。
6.打电话的人问他要找的人何时回来:
In an hour.一个小时后吧。
Im sorry. I dont know. 抱歉, 我不知道。
7.对方想要留言:
Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。
8.对方打错电话:
Sorry,you have the wrong number.抱歉,你打错电话了。
sorry. Im afraid youve got the wrong number. 抱歉, 恐怕你打错电话。
结束通话
Thank you for calling. Have a nice day!
感谢您的来电。祝您有美好的一天!
Is there anything else I can assist you with?
还有其他我可以帮助您的吗?
Alright, Ill take care of that. Thank you for your call. Goodbye.
好的,我会处理的。感谢您的来电。再见。
特殊情况
Im sorry, but Im having trouble hearing you. Could you speak up a bit, please?
对不起,我听不太清楚。您能说大声一点吗?
Im sorry, but Im not familiar with that. Let me transfer you to someone who can help.
对不起,我不太清楚那个。我帮您转接给能提供帮助的人。
询问对方信息
May I have your name, please?
请问您的名字是?
Could you please spell that for me?
请您拼一下好吗?
Im sorry, I didnt catch that. Could you repeat it, please?
对不起,我没听清。您能重复一下吗?
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